Shipping
Shipping Information
Free delivery within Australia
Brotherwolf offers our Australian online and phone customers free delivery on all orders over the value of AUD $100. This does not apply to orders outside Australia.
Orders below AUD $100 in value will incur subsidised freight charges. You will get an accurate quote of this charge on your Shopping Cart prior to confirming your order at Checkout.
All orders placed with Brotherwolf are subject to stock availability and will be despatched as soon as possible (typically within 2 working days).
Please allow 2-4 business days for Express Post services, and 6-10 days for Standard Mail services within Australia.
International Shipping
We currently offer express shipping to USA, Canada, UK & EU at a flat rate of AUD$50.
If we experience any delays in dispatching your order, our dedicated Customer Care team will contact you with more information.
If you have questions about shipping or our products and services, please contact Customer Care on:
Call
1300 031 084
customercare@brotherwolf.com.au
Customer Care representatives will reply to emails within 1 working day and are available on telephone during the hours of 9:00am - 5:00pm AEST, Monday – Friday (excluding Public Holidays).